Who we are and what this notice covers
Worldwise Kids LLC, doing business as PHI Learning, provides tutoring, homeschool support, course facilitation, and related educational services in Charlotte, North Carolina. This notice applies to information handled through philearning.us, PHI Learning accounts, and connected member services.
Information we may collect
The information involved depends on the features you use and may include:
- Contact and account information, such as name, email address, and authentication details.
- Account role, status, permissions, and guardian-to-student relationships.
- Enrollment, course, assignment, quiz, submission, grade, feedback, progress, and deadline information.
- Messages, files, profile content, and other information a user chooses to provide.
- Administrative records, such as contracts, invoices, and payment status, when those services are used.
- Technical and security information, including session, device, browser, access, and diagnostic information.
We receive information from users, parents or guardians, authorized staff and facilitators, and the service providers that operate authentication and hosting.
How we use information
- Provide, personalize, and administer educational and account services.
- Authenticate users and enforce role-based access.
- Support communication among authorized families, learners, facilitators, and staff.
- Maintain service reliability, investigate misuse, and protect users and systems.
- Maintain business records and meet applicable legal obligations.
Children and family accounts
The member services are designed to maintain real student records and student work, including for learners under 13, after the required privacy and release controls are active. Parents, guardians, authorized staff, and, once enabled, students may provide information needed to deliver the selected services.
Before member services collect personal information about a child under 13, Phi Learning will give the parent or guardian a direct notice describing the information, how it will be used and disclosed, retention and deletion timeframes, and parent rights. PHI Learning will obtain verifiable parental consent before collection and will provide a way for the parent to review or delete the child's information, revoke consent, and stop further collection. These requirements apply whether the information would be submitted through a child, parent, guardian, or staff account.
The required notice, consent, retention, and production-verification steps are not yet complete, so collection of real under-13 information through member services remains disabled.
We aim to collect only the student information needed to deliver the selected services. Please do not submit sensitive information that PHI Learning has not specifically requested.
Agreements, invoices, media, and events
Some member features keep administrative records in addition to course work. Where those features are used, the information may include:
- Agreements: the exact document version presented, the responding account, the response, the time of the response, consent to electronic records, and an append-only history.
- Invoices: line items, totals, due dates, status, notes, and manually recorded payments, refunds, adjustments, and balances.
- Media: private household, course, staff, and event images or videos with consent status, retention metadata, and moderation evidence.
- Events: the household response, the number of people attending, an optional note, waitlist position, and attendance.
PHI Learning does not collect or store card numbers, card security codes, bank account credentials, or payment-provider secrets. Online payment processing is not offered through this website. PHI Learning will never ask for those details through the member portal or by email.
PHI Learning will enable these features for real records only after the applicable consent, retention, legal-review, and production-verification requirements are complete. When enabled, private media, agreements, invoices, and event responses are visible only to the exact household or account they belong to and to authorized staff. A private record is never made public by changing a setting; publication requires a separate, explicit action on a separate public record.
When information is shared
Information may be shared only as reasonably needed with:
- Authorized PHI Learning staff and facilitators who need it for their work.
- Service providers, including Supabase for database and authentication services and Vercel for application hosting.
- Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, or service security.
- A successor that assumes PHI Learning's operations or member-service obligations, subject to protections consistent with this notice and any notice or consent required by law.
PHI Learning does not sell or rent personal information or use it for targeted advertising.
Security and retention
We use reasonable technical and organizational safeguards intended to protect information, including authentication and role-based access. No online service can guarantee absolute security.
PHI Learning retains personal information only as long as reasonably necessary for the purpose for which it was collected, including current service, security, dispute, and legal needs. Record-specific retention and deletion timeframes for learner and member-service records are still awaiting approval. PHI Learning will publish those timeframes and verify the related deletion procedures before the affected real-data features are enabled. When an approved purpose ends, Phi Learning will delete or deidentify the information under the applicable schedule, subject to documented legal holds and the approved handling of provider backups. The deletion procedures must cover active systems, private files, logs, and provider systems.
PHI Learning provides supplemental educational services and supplemental learning records. It is not the family's North Carolina home school or school of record. The home school's chief administrator remains responsible for its official records.
Your choices and requests
Account holders can review certain information through their account and may ask us to correct, access, or delete information. We evaluate requests under applicable law, the rights of other people, and legitimate operational and recordkeeping needs.
An authenticated parent can submit and review a privacy request from Settings. You can also contact us using the email address below if you cannot use the portal. We may need to verify the requester's identity and authority before acting, and private records will not be delivered through ordinary email or text messages.
Changes to this notice
We may update this notice as services or legal requirements change. The date at the top of the page identifies the latest published version. Material changes will be communicated in a reasonable manner.
Contact PHI Learning
Questions, requests, and accessibility reports can be sent to worldwisekids@philearning.us.
Worldwise Kids LLC, doing business as PHI Learning, Charlotte, North Carolina.